SHIPPING & RETURNS
SHIPPING
PETRA PTACKOVA WILL SHIP YOUR ITEMS WITHIN 7-8 BUSINESS DAYS OF ORDER CONFIRMATION.
PLEASE TAKE IN CONSIDERATION THAT ITEMS ARE MADE TO ORDER.
ALL SHIPMENTS INCLUDE TRACKING.
PETRA PTACKOVA IS NOT RESPONSIBLE FOR INTERNATIONAL COSTS OR CUSTOMS DUTIES
RETURNS
ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR REFUND OR EXCHANGE
WE WILL ACCEPT RETURNS WITHIN 14 DAYS OF DELIVERY DATE.
ALL ITEMS MUST BE RETURNED IN ORIGINAL UNWORN CONDITION WITH ORIGINAL TAGS AND PACKAGING.
IN ORDER TO INITIATE A RETURN, PLEASE EMAIL SHOP@PETRAPTACKOVA.COM WITH YOUR ORDER NUMBER
AND REASON FOR THE RETURN. WE WILL RESPOND TO CONFIRM YOUR REQUEST AND WITH RETURN INSTRUCTIONS
WITHIN 2-3 BUSINESS DAYS.
PLEASE NOTE SHIPPING FEES ARE NONREFUNDABLE, AND SALE ITEMS AND ITEMS LABELED FINAL SALE ARE NOT
ELIGIBLE FOR RETURNS.